With this integration, you can pass email addresses collected through the Attentive sign-up unit to Segment.

Here’s what we cover in this guide:

  • What information to collect from Segment
  • How to set up the integration in the Attentive platform

Here’s what we don’t cover in this guide:

  • How to set up a Segment account
  • How to set up an Attentive account

Step 1. Collect Segment information

Log in to your Segment account and follow the steps to find your write key. You need the write key to provide Attentive with permission to add contacts to Segment.

Step 2. Set up the integration in Attentive

Complete the following procedure to set up the integration in Attentive’s platform:

  1. Navigate to the integration setup page and select Segment.
  2. Enter the following details:
    • Email Property Name (Optional)—This is the key that we can use to send to Segment. The value, email, is sent if this field is empty.
    • Phone Property Name (Optional)—This is the key that we can use to send to Segment. The value, phone, is sent if this field is empty.
    • Write Key—This information was collected in Step 1.
    • Custom Event (Optional)—This field enables you to change the key name for the Event Type.
    • Custom Source (Optional)—This field enables you to change the key name for the Source Type.
  3. Click Set up integration. Your Segment account is now connected to Attentive.

Questions?

We’re here to help! Contact our White Glove team (whiteglove@attentivemobile.com) to ask about the Attentive + Segment integration.