You can upload a list of subscribers from other marketing platforms into Attentive using the segment builder. A manual segment is a static list. Think of manual segments as a "snapshot" of subscribers, e.g., “I want to target VIPs as of June 30, 2021.” You build your list once and upload it as a CSV file. 

Tip! Prepare your CSV file before you begin either of these procedures. See how here.

Upload a segment 

To upload a segment:

  1. Click Segments in the left navigation bar.
  2. Click + Create segment.

  3. Select Manually uploaded segment for the segment type, and then click Create.

  4. Fill in the required Name field. A Description is optional.


    Note: Click the tooltip icon to access the format guide for uploading a manual segment subscriber list using a .CSV file.

  5. Click Upload to add your .CSV file to the segment.
    A success message appears once the process is complete. Your segment syncs until the segment size and match rate are determined. 
  6. Refresh the page manually to check if syncing is complete.

Upload a CSV file to an existing segment

Follow this procedure to add more subscribers to an existing segment:

  1. Click the three dots next to the manual segment name and select Upload .CSV.

  2. Click Upload and locate your CSV file.
  3. Click Update Segment to add the list of subscribers to the existing segment.

  4. A success message appears when the segment is updated.