In addition to editing your welcome message copy, you can also add an offer reminder message to your welcome series. 

  1. Add a Wait step to your journey. We recommend a delay of 1 day.

    add_offer_reminder_to_welcome_journey.jpeg

  2. Add a Branch step. Select the following behavior on the main branch:
    • Trigger: Has redeemed assigned coupon
    • Frequency: At least once
    • Recency: Since starting this journey
  3. On the Else branch, re-insert the {coupon} variable in your message copy. For example, “Still deciding? In case you missed it, use discount code {coupon} at checkout. Shop now: <link to site>”
  4. Add an End journey step. 

    end_journey_step.jpg

  5. Click Turn on. 
  6. Choose to either allow subscribers to complete the existing journey or end the existing journey for all.
  7. Click Turn on new journey.

    turn_on_new_journey.jpg