With this integration, you can leverage Attentive for email and phone number capture collected through the Attentive sign-up unit and pass this information to the dotdigital platform in near real time.

Here’s what we cover in this guide:

  • What information to collect from dotdigital
  • How to set up the integration in the Attentive platform

Here’s what we don’t cover in this guide:

  • How to set up a dotdigital account
  • How to set up an Attentive account

Step 1. Collect dotdigital information

You must set up an API user in the Engagement Cloud for dotdigital. After you set up the API user specifically for Attentive, save the username (email address) and password so that you can enter these details in the Attentive platform.

Step 2. Set up the integration in Attentive

Now, complete the following procedure to set up the integration in Attentive’s platform:

  1. Navigate to the integrations setup page and select dotdigital.
  2. Enter the following details:
    • Username—This information was collected in Step 1.
    • Password—This information was collected in Step 1.
  3. Click Set up integration. Your dotdigital account is now connected to Attentive.


We’re here to help! Contact our White Glove team (whiteglove@attentivemobile.com) to ask about the Attentive + dotdigital integration.