With this integration, you can pass email addresses collected through the Attentive sign-up unit to Campaign Monitor.

Here’s what we cover in this guide:

  • What information to collect from Campaign Monitor
  • How to set up the integration in the Attentive platform

Here’s what we don’t cover in this guide:

  • How to set up a Campaign Monitor account
  • How to set up an Attentive account

Step 1. Collect Campaign Monitor information

Log in to your Campaign Monitor account and collect the following information:

  • API key—Click your profile image in the top-right, click Account Settings, and then API Keys.
  • List ID—The ID of the subscriber list to which the subscribers should be added.

Step 2. Set up the integration in Attentive

Now, complete the following procedure to set up the integration in Attentive’s platform:

  1. Navigate to the integration setup page and select Campaign Monitor.
  2. Enter the following details:
    • API Key–This information was collected in Step 1.
    • List ID–This information was collected in Step 1.
    • Restart Subscription Based Autoresponders—This field determines whether to restart subscription based autoresponders for the subscriber. Select True to enable or False to disable.
    • Consent To Track—This field determines whether the subscriber has given permission to have their email opens and clicks tracked. Select one of the following options:
      • Yes—Tracking is permitted for this email address.
      • No—Tracking is not permitted for this email address.
      • Unchanged—Do not change the current email address tracking preference.
    • (Optional) Name—Enter a name for your list. For example, Attentive Subscribers.
  3. (Optional) Enable the Forward Phone Number setting. This allows you to use a custom field to receive phone numbers of subscribers in the Campaign Monitor platform. By default, this setting is disabled.
    • Note: If you enable Forward Phone Numbers, enter a Custom Phone Field Name, which will send this field as a custom key field back to Campaign Monitor.
  4. Click Set up integration. Your Campaign Monitor account is now connected to Attentive.


We’re here to help! Contact our White Glove team (whiteglove@attentivemobile.com) to ask about the Attentive + Campaign Monitor integration.