Template instructions:

  1. Copy this article into a Google document.
  2. Replace any [italicized] text with your content.
  3. Submit your Google document through the Publish App tab as part of the process when you publish your app.

[Company name]

[Add a brief summary of the integration (what it can do), the business rationale (why someone would want to use this integration), and list out some use cases.]

With this integration, you can:

  • [Use case #1]
  • [Use case #2]

Prerequisites

Ensure that you meet the following requirements in order to set up this integration:

  • [Requirement 1]
  • [Requirement 2]
  • [Requirement 3]

Now, complete the following procedure to set up the integration for [company name] and Attentive.

Set up the integration

[Insert the steps on how to set up the integration. For example, where to sign in to your platform and how to install the Attentive app.]

[Name of Use Case 1 (i.e. Use custom events in Journeys)]

After the integration is connected, you can create a custom journey in Attentive using the custom events from [company name]. The following table lists the available custom events for the journey:

[Make sure to provide any useful data. For this example, the following table outlines the custom event fields and their corresponding properties]

Custom event Properties
[Customer refers a friend] [Time, friend name]
[Customer’s loyalty tier has been upgraded] [New tier, old tier]

 

[Name of Use Case 2 (i.e. Use custom attributes to create segments for targeted messaging)]

After the integration is connected, you can create a dynamic segment in Attentive using the custom attributes from [company name]. The following table lists the available custom attributes available for segmentation:

[Make sure to provide any useful data. For this example, the following table outlines custom attributes fields and their corresponding definitions (if applicable)]

Custom Attribute
[Birthday]
[Loyalty tier]
[Lifetime points]
[City]

 

Questions

We’re here to help! Contact [support email] to ask about the Attentive + [company name] integration.